Quality Assurance & Processes

Reliability:

At Morningside we believe a comprehensive quality assurance system is the backbone of every successful company. Our clients’ expectation for excellence must be satisfied every time. Morningside’s philosophy regarding quality control can be summed up in one sentence: Work tirelessly and creatively to ensure the job gets done right, every time. No matter the complexity of the evaluation. No matter the time frame. Project managers, client representatives and expert evaluators work together to optimize workflows and coordinate resources so that each project is handled with the specific care it requires.
 

Quality Management:
 

Efficient Process

Clients choose Morningside because of our client-oriented processes, which are the most efficient and which yield the industry’s highest approval rates. Evaluators and staff are easy to reach and resolve issues quickly. Morningside offers flexible and customizable options for the delivery of evaluations and reports, with some clients requesting evaluations to be completed within 6 hours. Free preliminary assessments are available.

Industry Specific Expertise

Evaluating an individual's academic and employment history requires the knowledge of an expert with strong academic credentials who knows not only the criteria and methodology by which credits are granted in the U.S., but also the particular field in question in a nuanced and complete way.

International Reputation

Our experts and professors are often heads of their departments at major universities. Many are well known in their respective fields, and publish regularly in, or edit for, major academic journals. They are frequent speakers at industry and academic conferences.

Governmental and Institutional Acceptance

As a provider of trusted evaluation services, Morningside, with its network of professors and experts known throughout the world, is capable of providing reliable, effective opinions that are widely accepted and respected. Morningside’s evaluations are typically submitted before USCIS, universities, and state licensing boards, among other institutions.

Expert Affiliations and Certifications

Quality begins with the professors and industry experts. Our professionals are members of: NAFSA: Association of International Educators, American Immigration Lawyers Association (AILA), National Association of Graduate Admissions Professionals (NAGAP), American Association of Collegiate Registrars and Admissions Officers (AACRAO), and the American Council on International Personnel (ACIP).

Quality is equally based on standards and processes. Our record: A team of Six Sigma-certified managers. Quality assurance client interviews. Continuous internal process review and improvement. Membership and participation in standards-defining bodies such as the American Society for Quality.